After going through the fiasco of Swalec charging me 10x more through the meter reading by adding an extra decimal to my gas usage I have found out thatthe person or persons reading meters in our areas should have a comprehensive educational refresher course in meter reading.
A few days ago I received my gas bill – the last meter reading was based on an actual reading of the meter. To those who don’t clearly understand this is that a person, hopefully from Swalec, came to my meter and read the numbers of the meter. Cool. But I went and checked the meter anyway and to my surprise saw that the meter reading on the bill was 504 and the numbers on the meter show 495 (495.14 to be precise).
Dear Swalec, how is it possible that the actual meter reading is higher than the one I obviously took after your man/woman read it. Did I turn into a energy supplier and pushed some gas back into the system?? I am sure there is not much natural gas available under Haverfordwest despite all the lngs we have in the area.
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3 responses so far ↓
1 lynne // Jan 7, 2011 at 13:47
glad u think swalec are dicks as well , iv just moved home and the property has a pre payment meter , iv pspent the last 3 hours trying to get them to change it to credit meter , simpl u might think but oh no not for swalec , they are trying to charge me £52 to change a meter i didnt want in the first place id laugh if i wasnt so peed off .
2 Martin McDowell // Feb 4, 2011 at 21:19
I switched to EDF and they don’t seem to be any better at all. Keep on overcharging me. Grrrrr #%%^#!!?
3 Ida Yiu // Mar 19, 2011 at 15:29
I am with first-utility at the moment. They failed to send the bill to my actual address for 5 months. When they do, they estimate my gas usage basing on a family of 4 living in a semi-detached house (when I am employed full time, often out and away at weekends in a well insulated 2 bedrooms apartment). So I am roughly being overcharged 4 times to my actual usage.
Not many people have the maths skills or time (or both) to investigate their actual usage and how much being charged, I would not find it surprising if more than 90% of people in this country are being overcharged by their utility supplier.
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